3314 views | 1 5 | Last updated on Jul 20, 2017 Ask a Librarian
Email is checked several times a day, Monday - Friday, 8am-8pm. Responses are usually sent within two business days, excluding weekends and University holidays.
Questions are answered in priority order:
IM requests will be answered during service hours. At peak times, users may have to wait for the next available librarian. IM sessions typically take 15 minutes or less. If your question requires more time, the librarian may ask if they can research your question and send a response to your email address.